Knowledgebase

This is the reverse of Products Added. This displays items removed from the catalog in the past 30 Days. If you still have a product in your brick and mortar store, you can activate the status so your customers online can still purchase the item.

Step 1: First, we are going to make a new tab and go to the back end of our site.

Step 2: To gain access, you will need to log in.

Step 3: Once you are logged in, located the gray bar. Hover over "Catalog".

A number of options will now be available but we want to hover down the list to "Products Discontinued" and click it.

Step 5: Products Discontinued shows any products that the distributor has removed from their data feed in the last 30 days. You can view and edit the products status (active or inactive) as well as view the wholesale price, markup, and retail price.

Need help? Have questions or don't have the time? Be sure to give us a call at 800.699.0820. We are here to help. You can also bring up any issues by using our ticket system. Hope this tutorial was helpful.